Call our Helpline.
What our Helpline is:
Through our Helpline, we provide guidance, resources, and referrals as needed, to families with children who are facing barriers to receiving educational support and services to which they are legally entitled. During the Helpline call:
· The Helpline staff will collect information for the intake
· The Helpline staff will listen to your concerns and assess the case
· The Helpline staff will provide you with guidance, resources, and referrals as needed.
Our priorities are children with disabilities, children who have been expelled or suspended from school, English learner students, and children who have experienced racial discrimination and bullying.
Please note that we do not take cases involving housing/eviction, or custody disputes. If you need legal assistance with those issues, please look for legal services offices near you.
Ways to contact our Helpline:
Schedule an appointment
Schedule a call with our Helpline staff! If you don’t see a slot that works for you, please submit an online form or leave us a voicemail.
Submit an online form
Fill out our short intake survey and our advocates will give you a call. We have multilingual forms available in English, Español, Português, Kreyòl ayisyen, Tiếng Việt, 中文.
Call and leave a voicemail
Call our Helpline and leave a voicemail! Our multilingual voicemail is available in six different languages: English, Español, Português, Kreyòl ayisyen, Tiếng Việt, 中文. Our advocates will call you back in the order we receive messages. Due to a high volume of calls, we are experiencing delays and may take up to 10 days to get back to our callers. Thank you for your patience.
Call: (617) 357-8431
Resources
Our online resources may provide the answer to your question. Please click here to see these resources. You can also find local legal services at the Massachusetts Legal Resource Finder, or find an advocate or attorney through the Special Needs Advocacy Network.